Two weeks ago I ordered some business cards off of VistaPrint.com. I had never used them, but they seemed to be a reputable company. I should have done a cursory google search, because a couple days ago, I was checking through my credit card statement, and I stumbled across a $14.95 charge from a vendor that I didn’t recognize. “AP9*VISTAPRINTRWRDS US 888-243-6185 CT U”
It was obviously somehow affiliated with VistaPrint, so I called the listed 888 number. I was greeted with a greeting that prompted me to pick one of three options to “quickly process your call”. 1) Enter your membership number 2) Enter your Credit Card # to which your membership was billed 3) Enter your home phone number
Doesn’t it kind of set the tone when one of the 3 options is entering your credit card number to which you were billed!?
After I was on hold for a couple minutes, I was able to talk to a woman who was able to pull up my account. I said I had never agreed to a membership, and she said that I did when I went through the billing process at VistaPrint.com. I told her that I had just gone through the billing process at VistaPrint.com to doublecheck all the agreements I had agreed to. I never once saw anything that pertained to a membership. She responded by saying that I must have agreed to it, because a pop-up comes up, and I have to enter my email twice to agree to the membership. Either way, she said, she could refund my money. I went ahead and told her to do it.
What I didn’t tell her, was that there was no way that I could have agreed to the membership, because I have NoScript running in Firefox, which blocks ALL scripts, unless I specifically allow them. In other words, there is no possible way that I agreed to this membership.
So, in conclusion, I would recommend that you do not frequent VistaPrint with your business. Who knows what else they might do?